I have a website hosted by just host and created and uploaded via FTP and dreamweaver cs4. I uploaded my pages and they were initally fine, but after updating my pages and publishing via ftp, the updated files were not displayed.
I’ve tried deleting all the files from my just host control panel and uploading them again, but still the old page. I deleted everything again and went to my site and it is still displaying the old index page. How can that be when there are no uploaded files in my file manager? When i upload via FTP in dreamweaver the files appear in control panel as you would expect, but they are always the original files and not the updated ones. I’m definately saving them properly, even tried renaming to test they were going to the host server. It all looks good… until you open them!
I’m at a loss as i really don’t understand what the problem is, been a couple of days now and i have tried support, but they haven’t responded yet.
Just wondered i anyone out there has had the same problem or could shed some light on the matter.
Thanks
Thanks for the replies, didn’t know abouthe caching issue, tried the suggestions there, but it didn’t work. Tried filezilla, that didn’t work. Isn’t a directory issue as i know i deleted everything to do with the site. So am still at a loss. Hopefully Just Host will get back to me soon (has only been 5 days and a zillion emails so far).
Seems like the pages are cached. Contact Just Host. They should be able to guide you.
To test whether not you are seeing the “cached” version of your pages, hit CTRL+F5 this will force the browser to ignore the cache and reload a fresh copy of the page. If the same problem persists, i suggest you try another FTP client than that of Dreamweaver (no offense to Adobe but we’re just troubleshooting). Try the free FileZilla http://filezilla-project.org/ and use it to re-upload your files.
Hope you solve this problem.
It sounds to me like you’re not uploading to the correct directory. The old pages are in the right directory, and you didn’t delete those.
Find out for sure where your root directory is – it’s usually something like public_html or html or www.
You may have also renamed your index page with a different extension. For instance, your old page could be name index.html, but you named the new one index.htm (or vice versa.) .html will take precedence over .htm extensions. Make sure all filenames and extensions are lowercase as well.
Also, try using a third party ftp application.
If you have not set up a Projects folder for Dreamweaver, you may not get the updated files uploaded correctly using DW’s FTP utility. You SHOULD always set up a Projects folder so DW can let you know when your files are outside the Project and allow you to always edit the correct file.
Also, double check that DW is uploading to the proper root directory. That’s why it is always better to use another ftp program so you can see the local and remote directories.
Always clear your browser’s cache when viewing your web site for corrected copies. Better to set browser’s options to never cache pages.
FileZilla FTP Tutorial – How to Upload Your Site with FileZilla
In this tutorial you learn how to upload your website using FileZilla, the popular free FTP application. FileZilla is available for Windows, Mac and Linux.
Read the full article here:
http://www.elated.com/articles/filezilla-tutorial/
Homepage of FileZilla: http://filezilla-project.org/
Ron