im using notebook that is new and i downloaded ym and installed but i cant sign in snd then troubleshoot appear. in trouble shoot it says:
possible problem with http connection
verify that you can see web pages you typically browse to in internet explorer. if pages dont appear the internet options in internet explorer may be incorrect.
in internet explorer, open the tools menu and choose internet options, then click the connection tab. depending on whether your using dial-up or LAN verify that your existing connections settings(for example proxy settings) are correct.
Checking virtual IP servers…
[VIP Raw] Connecting to Virtual IP server 98.136.48.32… [PASSED]
[VIP Raw] Sending HTTP request to the server… [PASSED]
[VIP Raw] Receiving response… [FAILED]
*** ‘COMPONENT_TYPE_WININET’ value: ’12017′ ***
[VIP Raw] Connecting to Virtual IP server 67.195.186.241… [PASSED]
[VIP Raw] Sending HTTP request to the server… [PASSED]
[VIP Raw] Receiving response… [FAILED]
*** ‘COMPONENT_TYPE_WININET’ value: ’12017′ ***
[VIP Raw] Connecting to Virtual IP server 68.180.216.31… [FAILED]
*** ‘COMPONENT_TYPE_WININET’ value: ’12017′ ***
[VIP Raw] Connecting to Virtual IP server 76.13.14.40… [FAILED]
*** ‘COMPONENT_TYPE_WININET’ value: ’12017′ ***
[VIP Raw] FAILED
*** ‘COMPONENT_TYPE_YCP’ YCPError: ‘YMSG.ColoSelectionTimeout’ ***
Checking HTTP virtual IP servers…
[VIP Http] Resolving host name httpvcs1.msg.yahoo.com… [PASSED]
[VIP Http] Connecting to HTTP Virtual IP server 98.136.48.229… [PASSED]
[VIP Http] Sending HTTP request to the server… [PASSED]
[VIP Http] Receiving response… [FAILED]
*** ‘COMPONENT_TYPE_WININET’ value: ’12017′ ***
[VIP Http] Resolving host name httpvcs2.msg.yahoo.com… [PASSED]
[VIP Http] Connecting to HTTP Virtual IP server 98.139.61.47… [PASSED]
[VIP Http] Sending HTTP request to the server… [PASSED]
[VIP Http] Receiving response… [FAILED]
*** ‘COMPONENT_TYPE_WININET’ value: ’12017′ ***
[VIP Http] Resolving host name 66.163.168.217… [PASSED]
[VIP Http] Connecting to HTTP Virtual IP server 66.163.168.217… [FAILED]
*** ‘COMPONENT_TYPE_WININET’ value: ’12017′ ***
[VIP Http] Resolving host name 98.136.112.56… [PASSED]
[VIP Http] Connecting to HTTP Virtual IP server 98.136.112.56… [FAILED]
*** ‘COMPONENT_TYPE_WININET’ value: ’12017′ ***
[VIP Http] FAILED
*** ‘COMPONENT_TYPE_YCP’ YCPError: ‘YMSG.ColoSelectionTimeout’ ***
BUT i dont have connection tab cause im using wireless network connection:syslink a router to have connection pls how do i resolve this.
im using wifi of our home dsl router. maybe some of you have experience this when your using wirless network instead of ethernet cable.
The ‘connection tab’ referred to is the IE one (5)
Sign in tips for version 10 / 11
1) Shut down your computer and power off the router for a couple of minutes. Restart computer
2) Right click on your network logo in the Notification Area – down by the clock (two blue monitor screens) select ‘Diagnose and repair’
3) Use ccleaner to keep your browser(s) optimised
Download ‘ccleaner’ and use it daily. Run it through a couple of times,using the factory settings and the ‘Analyze’ control to see the files offered up for cleaning. Use ‘Run Cleaner’ to delete these files and then run ‘Analyze’ again to ensure all files are deleted
Run the ‘Registry’ from the left hand toolbar but ‘Save’ any changes after opting to ‘repair’ errors.
Never make changes to your Registry without saving the information.
http://www.filehippo.com/download_ccleaner/
4) Even if you have another browser set as default Messenger is coded with IE so make sure IE is up to date and not set to ‘Work Offline’ in ‘Tools’. Use IE to check you have Flashplayer and Shockwaveplayer loaded.
You also need Java Runtime Environment. Visit the page and click on “Do I have Java?” under the
“Download” button
http://java.com/en/download/index.jsp
5) Open IE > Tools > Internet Options > Connection (tab) > LAN settings – Uncheck everything except ‘Automatically detect settings’ > OK > OK
6) On the sign in page – click Messenger – click Internet Preference
Make sure the information in the 2 lower boxes is correct – if not use the drop-box arrows to display
the correct information – click Apply and OK
7) If the info is correct toggle between ‘Connect direct’ and ‘Use a Proxy’ > Apply >OK
Select ‘troubleshoot ‘ and ‘show details’ this can slow the software down long enough to sign in if
the Yahoo software gets out of sequence
9) Run the sign in wizard
http://help.yahoo.com/kb/index?page=answers&startover=y&y=PROD_MSNG_MSNG10&source=product.landing_search&question_box=phone+will+not+sign+in+#